cancellation policy

​Cancellation Policy at Reikini
 
Due to the nature of Reiki and healing, many clients require urgent appointments. During busy times I operate a cancellation list whereby I am able to slot an urgent appointment in immediately when a space becomes available.  Last minute cancellations and no shows result in wasted appointments, clients unable to receive care and loss of earnings. Please read my cancellation policy, which enables me to keep appointments running smoothly.
 
Cancellation of an appointment
 
24 hour notice is required to cancel an appointment. This allows another client to use the space. If 24 hours notice is not given you may be charged the full amount of your appointment. You may also be required to pay in advance for further sessions. Please understand that my time is valuable and urgent clients are waiting for appointments.
 
No Show
 
If you don’t turn up for your scheduled appointment you will be charged for your missed appointment and required to pay for any further sessions in advance.
 
Late arrivals
 
If you arrive late your session may be shortened however you will still be responsible for paying the full amount. Time is reserved for your session and lateness impacts on the next client.

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Health is the greatest gift,
contentment the greatest wealth,
faithfulness the best relationship.

Budda
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